Imported Installer Evidence (with SAM)
FlexNet Manager Suite ()
These details apply when both the Discovery plugin and the SAM plugin are used with ServiceNow.
- ServiceNow scheduled task:
3) Flexera Scheduled Software Install Export - ServiceNow source list:
cmdb_sam_sw_install.list - Saved file name:
flexera_software_install_export_set.csv(properties from this file listed alphabetically below) - Staging table in FlexNet Manager Suite:
ImportedInstallerEvidence - Sample locations in web interface: Installer Evidence tab of the All Evidence page; application properties on the Evidence tab
| ServiceNow property | FNMS imported property | FNMS presentation/Notes |
|---|---|---|
| `cicomp_sys_id` | `ExternalID` \(after processing through `ImportedStringMapping`\) | Not visible in listings. Inventory device properties **General** tab > **Machine ID** \(allows linking evidence to the individual device\). |
| `swinstall_display_name` | `DisplayName` | **Name** |
| `swinstall_install_date` | `InstallDate` \(in the `ImportedInstalledInstallerEvidence` table\) | Not directly visible in evidence listing. Applies to individual devices and visible in the **Applications** tab of inventory device properties. |
| `swinstall_publisher` | `Publisher` | **Publisher** |
| `swinstall_sys_id` | `ExternalInstallerID` | Not visible in listings or properties: used internally for linking installer evidence to individual devices. |
| `swinstall_version` | `Version` | **Version** |
Parent topic:Appendices: Data Flows